Payment Service Provider (PSP) Licensing in Kenya: A Comprehensive Guide

Navigating the regulatory requirements of the Central Bank of Kenya (CBK) is a critical step for any fintech looking to operate in the East African market. At Masibo Law LLP, we provide the legal roadmap necessary to transition from a startup concept to a fully licensed Payment Service Provider.


The Regulatory Landscape

Under the National Payment System (NPS) Act and the NPS Regulations, any entity providing payment services in Kenya must be authorized by the CBK. This framework ensures the safety, efficiency, and integrity of the financial ecosystem.

Whether you are launching a mobile wallet, a payment gateway, or a cross-border remittance service, compliance is not just a legal requirement—it is a foundation for institutional trust.


PSP Licensing Categories

The CBK categorizes licenses based on the nature and risk profile of the services provided. We help you identify the correct category to optimize your capital and operational efficiency:

  • Payment Facilitation: For entities that facilitate payments between merchants and customers.
  • Electronic Wallet & E-Money Issuance: For platforms issuing digital value for use in transactions.
  • Money Remittance: For businesses focused on the transfer of funds across borders.
  • Technical Service Provision: For firms providing the underlying infrastructure for payment systems without directly handling client funds.

The CBK Application Journey

The licensing process is rigorous and requires a multi-stage approach. Our firm manages the end-to-end documentation and liaison with the regulator.

  1. Phase 1: Pre-Application & Structure
    • Evaluating the business model against NPS guidelines.
    • Ensuring the corporate structure meets local shareholding and governance standards.
  2. Phase 2: Documentation & Policy Drafting
    • Drafting the mandatory Legal Documentation that will anchor your platform.
    • Developing robust Cybersecurity and Consumer Protection frameworks.
  3. Phase 3: Formal Submission
    • Managing and submitting the application package to the CBK.
    • Responding to queries and regulator requests.
  4. Phase 4: Authorization & Post-Licensing
    • Ensuring compliance with ongoing reporting obligations and the Data Protection Commissioner’s requirements.

Minimum Capital Requirements

Licensing often hinges on meeting specific financial thresholds. These vary depending on the license type, but typically involve:

  • Core Capital: A minimum paid-up capital (often starting at KES 5 Million to KES 20 Million depending on the category).
  • Professional Indemnity Insurance: Requirements for safeguarding customer funds and covering operational risks.

Why Partner with Masibo Law?

We don’t just fill out forms; we build the legal infrastructure that protects your innovation with practical insight.

We leverage:

  • Localized Expertise: Deep familiarity with the Central Bank of Kenya and other Regulator’s internal workflows.
  • Tech-Native Approach: We understand APIs, blockchain, and cloud hosting as well as we understand the law.
  • Continent Wide Expansion: Through our legal networks, we are able to support expansion to Tanzania, Uganda, Rwanda, South Africa and Nigeria.

Start Your Licensing Journey Today

Ensure your fintech platform is built on a compliant, scalable foundation. Contact our specialized Fintech team to schedule a regulatory strategy session through info@masibolaw.co.ke